Frequently Asked Questions

Aljalia Fund is a crowdfunding platform dedicated to supporting Algerians worldwide and their causes. We provide a platform for individuals, organizations, and charities to raise funds for various initiatives and projects.
Crowdfunding is a collective effort where people contribute money to support a cause or project. On Aljalia Fund, campaigners create campaigns, share their stories, and set fundraising goals. Supporters can contribute to these campaigns, helping them reach their targets.

Yes, anyone with a genuine cause can create a campaign on Aljalia Fund. However, campaigns must adhere to our guidelines and policies, ensuring they align with our values and do not violate any laws or regulations.

Contributing to a campaign is simple. Visit the campaign page, select your donation amount, and follow the instructions to make a secure payment. We offer various payment options to accommodate your preferences.

We take the security and privacy of your personal information seriously. We employ advanced encryption technologies and follow industry best practices to safeguard your data. Rest assured that your details are protected.

Aljalia Fund charges a platform fee to cover operational costs. This fee is deducted from the total amount raised by a campaign. We strive to keep our fees as low as possible to maximize the impact of your donations.

Promoting your campaign is crucial for success. Utilize social media, email, and personal networks to spread the word. Craft a compelling story, share updates, and engage with your supporters to create momentum and inspire others to join your cause.

You can track your campaign's progress through your campaign dashboard. It provides real-time data on funds raised, number of supporters, and other relevant metrics. Use this information to evaluate your strategy and make informed decisions.

If a campaign falls short of its goal, the funds raised are still made available to the campaign creator. This allows them to pursue their cause and make a difference. However, it's important to set realistic goals to increase the chances of success.

Once your campaign is successful, you can easily withdraw the funds raised. Simply initiate a withdrawal request through your campaign dashboard, providing the necessary information. Our team will review and process your request promptly.

There is no set minimum or maximum donation amount on Aljalia Fund. You can contribute any amount that aligns with your willingness and capacity to support a cause.

While we welcome a wide range of campaigns, there are some restrictions. Campaigns promoting hate speech, illegal activities, or violating our community guidelines will not be accepted. We prioritize campaigns that aim to make a positive impact.

Campaign durations can vary, but the default duration is typically set at 30 days. Campaign creators have the flexibility to adjust the duration according to their specific needs.

Absolutely! You can support as many campaigns as you wish. Aljalia Fund encourages individuals to contribute to multiple causes they resonate with.

Once a donation is made, it cannot be canceled or modified. It is essential to carefully review your contribution before confirming the payment.

Aljalia Fund is not responsible for determining the tax deductibility of donations. Please consult with your tax advisor or relevant authorities to understand the tax implications of your contributions.

We generally do not offer refunds for donations made through Aljalia Fund. However, if you believe there has been an error or fraudulent activity, please contact our support team, and we will investigate the matter.

Campaigns on Aljalia Fund are intended to support various causes. While we encourage campaigners to fulfill their objectives, we cannot guarantee their fulfillment. It's essential to carefully evaluate campaigns before making a contribution.

Each campaign page includes contact information for the campaign creator. You can reach out to them directly through the provided communication channels to seek additional information or clarify any concerns.

Yes, campaign creators often provide updates on their progress, achievements, and milestones. You can subscribe to campaign updates or follow them on social media to stay informed about the impact of your support.